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Frequently Asked Questions
We try to anticipate questions you might have about our PRODUCT
/ SERVICE and provide the answers here. If you need additional
information, simply send email to info@aqulaitygaragedoor.net or call
1(877)366-7739 with questions or immediate service. |
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1. |
SHOULD WE REPAIR OR REPLACE OUR EXISTING GARAGE
DOOR? |
That overall is a personal decision. Our favorite responce is,
if it doesn't need to be replaced, then we can fix
it. If by chance you have a door that is caving in under it's own
weight, than Yes, you may need a replacement. Other than
that, if your door usually goes up and down with out much effort
and may only has a broken part or two, than the chances are we can
have it back in ship shape and save you hundreds of dollars in
the process. |
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2. |
MY DOOR WON'T GO UP OR IT ONLY GOES UP A LIITE BIT
THEN COMES BACK DOWN. WHAT IS WRONG? |
Chances are it is a broken spring. Door springs are located on
different parts of the garage door depending on the type of door
you have, but typicaly directly above the door( in the closed
position) or on the both sides of the garage door. Check those
locations for broken parts and seperations, then contact our office
for service. |
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3. |
MY DOOR WON'T GO DOWN. WHAT IS WRONG? |
9 times out of 10, it is the photo eyes (i.e. saftey
reverse system) part of your garage door opener. It will not
go down if the eyes have been misalligned or are obstructed by
something in your garage. The best thing to do is to check the
indicating lights on the eyes themselfs. The eyes are located at
the sides of the garage door opening near the floor (if you have
them, older models don't). The lights may be green, red, or yellow
depending on the model. One on each side. The impotant point is if
any are blinking or out alltogether. The correct setting will be if
they are both on and constant. If any are blinking then check them
both for looseness and alignment. They need to be pointed directly
at each other to recieve a signal, then the light will stop
blinking. When both lights are on and constant your opener
should regain it's operation. If not, call us immediatly for
options or service. |
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4. |
CAN I CHANGE A BROKEN SPRING MYSELF? |
Yes, you can, but it is not advised. Some springs for the old
wood doors are still sold in hardware stores. The only problem with
that is getting the right spring size, then having to put it on.
The other new types of roll up doors have a sping design that is
very dangerous and should only be serviced by a trained
professional. After all, if a spring breaks, is't it about time to
have the whole door checked out by a professional? |
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